What to Do When a Customer Bolts

The time between getting notice of losing accounts and their impact on your profit and loss statement can vary. Corporate edicts could take months and even years to implement. Other scenarios may be more brutal when a major customer makes an overnight switch to one of your competitors. Yet any loss of revenue should lead you to reflect on one crucial question: How can I manage the sizeable drop in sales volume? Before the loss of a major customer dramatically affects the business, Mallory offers some quick steps to proactively manage the transition and take advantage of new opportunities.

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Announcements

Events

The Transition Resource Group invites company owners, partners and families in business to learn from a live transition story.

Real Story #5:
An innovative, “out of the box” business transition story

Join us to hear Bruce Baumgarn’s story of how he successfully sold and transitioned from a business in which he had previously invested. Bruce will share the innovative approach he used to get his business ready for sale. Participate in open dialogue with Bruce and other participants. Trusted advisors are welcome accompanied by a client or prospect. Please come and learn from Bruce’s point of view:

  • Why it is important to listen to your Trusted Advisors
  • If one road for selling your business isn’t working, there might be a different approach
  • Timing is everything— the importance of timely action
  • What do you do with your life when you have 70 additional hours a week at your disposal?

The Transition Breakfast Series is hosted by Olympic Hills Golf Club.

$25 in advance, $30 at the door
Please RSVP by Friday, June 8


Transition Resource Group

Who we are: A select group of professionals who have experience with business owners seeking to transition their business.
What we do: Provide a coordinated set of advisory services bringing specialized expertise to company owners that may be needed at some phase of a transition.
How we operate: Some of our services will apply to your situation, others may not. We consult and advise according to your needs. If we see the need, a TR G member will suggest others who may be a good fit for you. It’s always your decision.

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